Support / Help Centre

Help &
FAQ

Everything you need to know about orders, shipping & returns

How long does delivery take?

UK Standard: 3–5 working days. UK Express: 1–2 working days. International: 7–14 working days depending on destination. All orders are dispatched from our UK facility.

Do you offer free shipping?

Yes! Free standard UK shipping on all orders over £75. Orders under £75 are charged at a flat rate. See our Shipping Policy for full details.

What is your returns policy?

We offer 30-day hassle-free returns on all unworn, unwashed items with original tags attached. To start a return, email us at returns@haveanicedaylondon.com with your order number. See our full Returns Policy.

What sizes do you stock?

We stock XS through to 3XL on most styles. Size guides are available on each product page. Our garments are cut for a relaxed, oversized fit — we recommend sizing down if you prefer a closer fit.

Are your garments organic cotton?

Yes. All Have A Nice Day garments are made from 100% certified organic cotton, 220gsm weight. Printed in the UK using water-based inks. No compromises.

Can I change or cancel my order?

Orders can be amended or cancelled within 2 hours of placing. After that, they enter our print queue and cannot be changed. Email hello@haveanicedaylondon.com immediately if you need to make changes.

How do I track my order?

You'll receive a tracking email as soon as your order ships. You can also track via your account page if you have an account with us.

Do you ship internationally?

Yes, we ship worldwide. International shipping rates and estimated delivery times are shown at checkout. Please note that customs duties and import taxes may apply depending on your country — these are the buyer's responsibility.

Still Need Help?

Our team is here Monday–Friday, 9am–5pm GMT

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